tag:nextapp.statuspage.io,2005:/historyNEXT Status - Incident History2023-11-27T07:38:18+01:00NEXTtag:nextapp.statuspage.io,2005:Incident/51424012020-09-21T16:50:57+02:002020-09-21T16:50:57+02:00Increased error rates<p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>16:50</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>16:09</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>15:13</var> CEST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>15:01</var> CEST</small><br><strong>Identified</strong> - We've started to see increased error rates. We are restarting the affected systems.</p>tag:nextapp.statuspage.io,2005:Incident/48360152020-08-12T10:32:59+02:002020-08-12T10:32:59+02:00Application unavailable<p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>10:32</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>10:15</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>09:55</var> CEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>09:14</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:nextapp.statuspage.io,2005:Incident/46147142020-07-15T01:01:38+02:002020-07-15T01:01:38+02:00Database maintenance<p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>01:01</var> CEST</small><br><strong>Resolved</strong> - The update has been finished.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>23:40</var> CEST</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>23:00</var> CEST</small><br><strong>Monitoring</strong> - We're updating our database and are currently monitoring systems.</p>tag:nextapp.statuspage.io,2005:Incident/43314002020-06-10T17:21:13+02:002020-06-10T17:21:13+02:00Partial login failure & personas loading issue<p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>17:21</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>17:20</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>17:10</var> CEST</small><br><strong>Identified</strong> - The application loads again for all users. We're currently reenabling the personas loading.</p><p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>16:53</var> CEST</small><br><strong>Investigating</strong> - We observed some logins fail with the cactus page. We also observe some users not being able to load Personas in projects (which leads to the orange loading error page).<br />We are currently investigating the issue.</p>tag:nextapp.statuspage.io,2005:Incident/42783702020-06-04T18:11:48+02:002020-06-04T18:11:48+02:00Cactus page when opening app<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>18:11</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>17:15</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:nextapp.statuspage.io,2005:Incident/39628642020-04-25T23:04:25+02:002020-04-25T23:05:50+02:00Maintenance<p><small>Apr <var data-var='date'>25</var>, <var data-var='time'>23:04</var> CEST</small><br><strong>Resolved</strong> - Maintenance has been completed without problems.</p><p><small>Apr <var data-var='date'>25</var>, <var data-var='time'>21:51</var> CEST</small><br><strong>Monitoring</strong> - We're executing a few maintenance operations.</p>tag:nextapp.statuspage.io,2005:Incident/39520172020-04-24T11:49:25+02:002020-04-24T11:49:25+02:00App doesn't open after login<p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>11:49</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>11:47</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>11:34</var> CEST</small><br><strong>Investigating</strong> - We are investigating that some users currently see an error message (Gesundheit) when they try to log into the NEXT.</p>tag:nextapp.statuspage.io,2005:Incident/39342252020-04-22T10:51:25+02:002020-04-22T10:51:25+02:00Increased error rates<p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>10:51</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>10:40</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>10:36</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>